Rocking Horse Community Health Center is a Federally Qualified Health Center
Federally Qualified Health Centers (FQHCs) are community-based organizations that provide comprehensive primary and preventative care to persons of all ages, regardless of their ability to pay. FQHCs provide comprehensive health services to medically under-served areas while helping patients to establish medical homes.
- Serve an under-served area or population
- Offer a sliding fee scale
- Provide comprehensive services (either on-site or by arrangement with another provider), including:
- Preventive health services
- Dental services
- Mental health and substance abuse services
- Hospital and specialty care
- Have an ongoing quality assurance program
- Have a governing board of directors, at least 51% are users of the Center
Rocking Horse Community Health Center is Primary Care Medical Home
Rocking Horse Community Health Center is a Joint Commission Certified Primary Care Medical Home. (PCMH) This accreditation is based on the agency’s core functions and attributes which include:
Relationship-based care focuses on the whole person and understanding and respecting each patient’s needs, culture, values and preferences.
A team of providers (may include physicians, advanced practice nurses, physician assistants, nurses, pharmacists, nutritionists, mental health workers, social workers and others) work to meet each patient’s physical and mental health care needs, including prevention and wellness, acute care and chronic care
Care is coordinated across the broader health care system, including specialty care, hospitals, home care and the provision of community and support services. This is particularly critical during transitions between sites of care, such as when patients are discharged from the hospital.
Patients have access to services with shorter waiting times for urgent needs, enhanced in-person hours, around the clock telephone or electronic access to members of the care team, and alternative methods of communication.
The organization uses evidence-based medicine and clinical decision support tools, engages in performance measurement and improvement, measures and responds to patient experiences and satisfaction, practices population health management, and publicly shares robust quality and safety data and improvement activities.
Rocking Horse Community Health Center creates a caring environment where quality services empower adults and children to improve their physical and emotional health
We improve the quality of life for our patients and the communities we serve
Collaboration, Integrity, Excellence, Respect, Compassion, Holistic Care, Accountability, Non-judgmental Environment